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Your input with cycle shops

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kx666:
Hello all!

I am currently working on starting up a motorcycle shop in washington state. I am planning on selling Gasgas motorcyles and Cobra mini's, but mostly parts and service. I have been planning this for almost a year now mostly, because i cannt find a shop i like.

I really would appriceate your input, as well as your likes and dislikes of other shops. 

hughes:
Customer service should be your number #1 goal. I would look at becoming a Parts Unlimited or a Tucker Rocky dealer. Why GasGas bikes?? What bikes do you see at the local tracks and local hare scrambles?? Again every person working in your dealership needs to understand customer service. Gook Luck. My long term plan is start a bike and atv shop.

eprovenzano:
I use a local shop that tries to give me everything I need, even if its just advise or even a little help on getting something straight.  Every time I go to ask them something, they are always willing to  help me in any way they can.  Many times its just an ear to bend, others its to help me make sure I've got the right part.  If they don't have it, they will order for me.  A tip they gave me, is they I should but my spark plugs at the local auto parts vs. buying from them...  The price difference is at least $5.00 per plug.  That's what I call customer service.

kx666:
thanks for your input!! it sounds like i am on the right track, i hated working at other shops because i was so limited to the service i could provide(both as a wrench and as the parts manager).

i want to start with Gasgas because they make a good product, they do not take much to start up (when i was working at a Kawasaki/suzuki dealer a gasgas rep. was beging for us to carry them, we only had to have 2 bikes at a time and the franchise was only a few thousend $ not hundreds of thousands...)

eventualy i want kawasaki, suzuki, and honda. mabe ktm.

what parts do you find a shop should have on hand, including oil and accessories?

hughes:
I would carry any after market parts I could get my hands for the bikes you sell, Most people buy bikes and then start adding the goodies, If your price if fair and you have the parts for their bikes they will buy from you. The on-line parts buying is good due to price, but I like driving 10 mintues down to the shop and buy what i need (if the price is fair) and go home and install it, Example my local dealer had Kenda Millevillle tires in stock but they were 87.00 or 90.00 bucks each, got a rear tire for 57.00 shipped to the front door from an on-line store. Your dealership needs to be involed with local races(motocross and hare scrambles).

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