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Your input with cycle shops

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hughes:
O.K Myself I have thrown around the idea of my own parts and accessories shop. My question is If you had a forum based web-site that was brand spec.(Honda,Yamaha, Kawasaki etc.) and had an on-line parts catalog that had all the maintenance items for the forum based bike brand would you order your parts from that site? Kinda like a one stop place on the net.

Danger4u2:
The Kawi dealer I work with told me they couldn't find a 2004 KX500 on the bike locate site.  I thought that was B.S.  I went home and started calling dealerships.  I found 2 at a Colorado dealer.  They were the 24th dealer I called that after noon.  Why couldn't my dealer do that?  His loss my gain.  Back then Oklahoma charged sales tax on off road veh.  I was out of state with the Colorado dealer I paid no tax and they had a shipment of quads going to Texas and said if I would wait 2 months they would deliver free.  I did buy my KLR650 from the dealer I work with only because my friend works in the parts department.  The salesmen are good guys but I feel they dropped the ball on the K5 issue.  I'm not even asking them to go the extra mile just the extra inch.
Here where I work we try to earn a little money from everyone.  Not gouge alot from a few.  Just do a good job and ask a fair price.  Above all keep the customer that's standing in front of you happy.  That's the guy you don't have to spend any advertisement dollars on.
Danger

kx666:

--- Quote from: hughes on October 24, 2006, 08:47:09 AM ---O.K Myself I have thrown around the idea of my own parts and accessories shop. My question is If you had a forum based web-site that was brand spec.(Honda,Yamaha, Kawasaki etc.) and had an on-line parts catalog that had all the maintenance items for the forum based bike brand would you order your parts from that site? Kinda like a one stop place on the net.

--- End quote ---

one recommendation, avoid yamaha and parts unlimited when ever possible. from a dealer standpoint they have very poor customer service.
lets say a yamaha dealer has 100 recalls or warrenty issuses. yamaha will not pay you for any of them. what i ended up doing was getting a hold of the west coast reps cell # and keeped bugging him until he got yamaha to pay for about 30 or 40 of them.

hughs, you idea is a good one. If that is what you want to do, than do it!!! you're looking at a very high start-up cost, but  "if you work hard 20 hours a day 6 days a week, you might break even" (a quote from the owner of a bike shop i worked at).

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