KX Riders

General => In General... => Topic started by: hughes on January 08, 2005, 12:04:00 PM

Title: Moto boot repair
Post by: hughes on January 08, 2005, 12:04:00 PM

I have had my O'NEAL Boots for about two rides now and today I found a tear in the leather at the arch of my foot. My be a stuid question but is there any way to repair. It looks like it was cut with a razor blade. Just thought I would ask.

Title: Moto boot repair
Post by: mikesmith on January 08, 2005, 09:43:57 PM

Id try taking them back,but you could try a shoe repair shop if you have one in your area.Good Luck!

Title: Moto boot repair
Post by: gowen on January 09, 2005, 04:12:25 PM

I purchased two pairs of AXO RC-5's and the first one has lasted a year so far, no issues. I had to replace the lower rubbers cause I knocked out the insert in the center, I had a local boot shop repair it for $120. I agree, look in the phone book, any boot shop (leather shop) should be able to repair it and they are everywhere. I paid about $280 for my boots, so $120 was a deal and I had it repaired while using the others. But if the O'neals are elements, it might be cheaper to buy new ones then repair it cause it is usally pricey

Title: Moto boot repair
Post by: hughes on January 11, 2005, 01:10:53 PM

Get this guy's I sent photo's of the boots to O'Neal with an e-mail explaining how much they where used and that I thought it look like a material problem. Got an e-mail from them today and they are going to exchange my boots for a new pair. No questions asked. I think that may says alot for the company. All my riding gear is O'neal and when I ware out what I have I know what brand I will buy again. Just passing along the info.

Title: Moto boot repair
Post by: mikesmith on January 12, 2005, 07:41:52 AM

Good to hear they stand behind there prouduct!

Title: Moto boot repair
Post by: Rick on January 24, 2005, 02:06:14 AM

Years ago, I had a serious problem with a New pair of FOX boots, as they were manufactured with a bulge in the leather inside the boot, making the boots unwearable.  Both the shop where the boots were purchased and I contacted FOX, but they refused to warranty the boots.  That was the last FOX purchase I ever made, and will never make another.  Companies that do not stand by their products do not deserve my money.

Fortunately, the shop exchanged the FOX boots for Tech 8 boots.  The shop continues to get my money to this day.

Rick

Title: Moto boot repair
Post by: hughes on January 24, 2005, 02:45:38 AM

I agree. O'Neal made me a customer for life. And I have have two kids that ride that will out grow their gear faster than I can replace it.